If you already have a U.S. Bank credit card, you can request a balance transfer online or through the U.S. Bank mobile app.
To make a request online, start by logging in to your online account and then follow these steps:
- Select “Accounts” from the main menu and then choose your credit card account.
- Choose “Payments and limit” and then click “Request a balance transfer.”
- Review the offer details and select the offer to continue the process.
- Choose a payee from the dropdown menu or enter one.
- Enter payee information, including the payee’s address, your account number and the amount you’d like to transfer.
- Click “Add another transfer” if you are transferring multiple balances.
- Review the information you’ve provided to ensure it’s correct.
- Read through the balance transfer terms and conditions.
- Click “Submit” to submit your transfer request.
To request a transfer through the mobile app:
- Select your credit card account from the dashboard.
- Click “Account options.”
- Choose “Manage card” and tap “Transfer a balance.”
- Choose a payee from the dropdown menu or enter one.
- Enter payee information, including the payee’s address, your account number and the amount you’d like to transfer.
- Select “Add another transfer” if you are transferring multiple balances.
- Review the information you’ve provided to ensure it’s correct.
- Read through the balance transfer terms and conditions.
- Tap “Submit” to submit your transfer request.
You can also use the Smart Assistant with U.S. Bank’s mobile app. To use Smart Assistant, tap the blue button on the app’s dashboard and say, “make a balance transfer.” The virtual assistant walks you through the balance transfer process, allowing you to use voice or text to answer questions.
If you don’t see an option to request a balance transfer online or through the app, you can request a transfer over the phone by calling U.S. Bank at 800-285-8585.
How do you know if your card allows balance transfers?
Not all credit cards offer the ability to transfer balances. The easiest way to determine whether it’s an option is to read your card’s terms and conditions.
Your credit card’s terms and conditions provide information on various details, including promotional offers, APR ranges and card fees. If your card allows balance transfers, the offer would be listed towards the top of the terms and conditions.
The terms and conditions list introductory APR offers, including the offer length, balance transfer fee and the ongoing APR after the offer period ends.